Billing Questions

Q Why did I receive a bill for a Sheepskin Kit and Delivery Charge, I am a Medicare Patient?
A Medicare does not pay for a sheepskin kit or delivery fee per Medicare Guidelines, however if you take the kit home from the hospital we will not bill the patient for a sheepskin kit. If the patient requires a 2nd kit then a fee would be charged. The patient is only charged a one time fee for a delivery charge.
Questions for Billing Questions

Q What types of Insurance do you accept?
A Optimal Rehab currently accepts the following insurance types:

PPO/Private Ins.-Subject to Medical Review
IPA-Prior authorization required
W/C- Subject to CA Fee Schedule
Private Pay-Medicare rates w/prescription
Questions for Billing Questions

Q What Guidelines does Medicare use to cover a Front Wheel Walker and or a 3 & 1 Commode?
A These two items are covered if your physician has ordered the items and the patient has not received and has had the item paid for by Medicare within a 5 year period.
Questions for Billing Questions

Q Why did I receive a late fee?
A Patients receive a late fee 30 days after the first statement has been mailed.