Optimal Rehab offers service where and when you need it. At Optimal Rehab, our representatives provide unparalleled service to physicians, patients, and our provider partners. Optimal Rehab representatives are seasoned professionals known for responsiveness and technical expertise. From measuring a brace, to fitting a bone growth stimulator, to monitoring a patient’s progress on a CPM, our representatives can help physicians, patients, therapists and others in the healthcare industry.
At Optimal Rehab, our client/patient service department is the first and possibly the only contact you’ll need for all your ordering, product assistance and tech support. Give us a call.
Optimal Rehab believes patient/member needs are of primary concern, therefore, supports the rehab team and the standards of the rehab profession.
Optimal Rehab uses a collaborative approach to service, communicating on a regular basis with case managers, therapists and physicians as required.
Optimal Rehab has established stringent service delivery standards which are monitored on an ongoing basis.
Optimal Rehab monitors customer satisfaction on an ongoing basis responding to issues and concerns as soon as known.
Optimal Rehab service representatives are fully trained and receive continuing education to maintain proficiency in device application and patient education.
Optimal Rehab is committed to becoming a Total Quality company.
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Call today: 1-909-390-9111
Monday through Friday
8:30am – 5:30pm,
Pacific Standard Time
24-hour FAX: 1-909-390-7111
24/7 On call Client and Patient Service Representatives always available